For the past six years, I have worked for AutoZone. I have been given the opportunity to work on various platforms with varying user types, B2B & B2C websites, mobile apps, and handheld devices to internal systems. With different user types, each comes with a different approach to the user experience. For the past 3 years, I have been a manager of designers working on these various projects.

In 2019, I was placed as the Lead User Experience Designer of the Retail Mobile App Refresh. I was responsible for User Research, Usability Testing, Information Architecture, User Flows, and improvements to the overall User Experience. I worked in conjunction with a User Interface Designer and Lead Developer. The team followed a textbook Agile process. Below are sample deliverables mapping out search word terms and vehicle tab flows.